Program Facilitator (Full Time)

Aurora, IL

Full Time

SitePack

Entry Level

Your Role:
Facilitate a welcoming and impactful experience for volunteer groups serving at Feed My Starving Children (FMSC). Deliver polished presentations, guide packing sessions, and provide exceptional hospitality. Oversee safety and cleanliness. Perform repetitive warehousing tasks. Assist with site initiatives and special projects.

Pay, Schedule & Benefits:

Wage is $17.15/hour. This is a full-time, non-exempt (hourly) position. This is not a seasonal position.
Regularly scheduled for full-time hours to include a combination of weekdays, weeknights, and Saturdays, subject to staffing needs. Occasional Sunday and holiday availability is required.
Anticipated schedule for current opening: Tuesday through Friday every week, with rotating (every other week) Monday and Saturday.
Monthly trainings and meetings are required.
Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits.

What You’ll Do:

Provide exceptional hospitality: warmly greet volunteers, answer questions, provide clear instructions, engage in friendly conversation, and express appreciation for their contribution to FMSC.
Deliver professional, engaging large-group presentations introducing volunteers to FMSC’s mission, impact, and food production procedures. Master and deliver the core narrative in a polished, compelling way while inviting volunteers to provide financial support.
Orchestrate packing sessions. Anticipate needs, troubleshoot problems, and remain flexible with the unpredictability of a volunteer workforce.
Clean and set up supplies before and after each volunteer packing session.
Monitor the time, manage transitions, flex with changing production needs, and track production.
Lead a Christian prayer over packaged food and invite volunteers to join.
Conduct retail and donation transactions on a cash register.
Clean, label inventory, palletize boxes, and store pallets using a pallet jack.
Maintain a clean and food-safe facility: do laundry and clean floors, dishes, and bathrooms several times per day.
Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures. Ensure compliance.
Assist with site initiatives and special projects. Ex: calling group leaders, implementing safety processes, handling retail inventory, reorganizing materials, or training peers.
Perform other duties as assigned.

Your Qualifications:

Passionate about FMSC’s Christian mission and living it out in the workplace.
Must be 18 years of age or older.
Able to exert yourself physically for a 6-8 hour shift. Able to walk and stand in intervals up to 6 hours. Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives.
Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help, and share responsibilities.
Enthusiastic public speaker. Able to confidently share information with large groups.
Focused on hospitality: can build rapport and resolve volunteer concerns.
Able to identify and solve problems. Responsible and able to use good judgment and discretion.
Respect and value FMSC’s volunteers and supporters, varying in beliefs, backgrounds, and abilities.
Able to tolerate consistent exposure to soy (an allergen).

Your Team:

Reports to Assistant Site Manager.

FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values.

FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.

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Preferred First Name*

Are you legally able to accept employment in the United States of America?*

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?*

Are you 18 years old or older?*

Are you currently or have you previously been employed with FMSC?*

How did you first learn about this opening?*

Name the specific site/source where you first found the job listing, or the specific FMSC employee who notified you about it.

We are a Christian nonprofit with a mission of feeding God's starving children hungry in body and spirit. What about that resonates with you?*

What makes you a great match for this position? (Consider commenting on your skills, knowledge, experiences, interest, etc.)*

This is a very physically demanding position. A majority of your day would require:

- Maintaining energy and stamina during 4-8 hours of nearly continuous standing/walking on concrete flooring
- Frequently working in a loud environment (music playing, people cheering and talking, warehouse equipment, etc.)
- Frequently lifting 25-50 pound boxes and bags
- Frequently opening containers, grasping objects and using hand tools like scissors
- Doing laundry and cleaning floors, dishes and bathrooms
- Pushing and pulling heavy pallets using a manual pallet jack
- Occasionally lifting boxes and other items from the floor
- Occasionally reaching/removing boxes and other items on shelves
- Crouching, bending and walking while repeatedly circling a pallet with stretch wrap

Do you understand the physical requirements of the position?*

This position requires a significant amount of public speaking to large groups of varying ages and backgrounds. Do you feel confident speaking in front of large crowds to instruct, inform, and inspire?*

Our typical hours are 8am-10pm, Monday-Saturday. We are occasionally open on Sunday afternoons and evenings. List the days/times in your regular weekly schedule when you are NOT available to work.*

This is a part-time position. How many hours per week do you desire to work?*

What is the earliest date you can start?*

How long do you see yourself being able to commit to this position?*

Were you ever fired or asked to resign from a position?*

If yes, please explain:

The starting wage for this position is $17.15 per hour.* I understand.

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Join us in the fight against world hunger, until all are fed!Learn more »

Program Facilitator (Full Time)

Apply for this position

Join us in the fight against world hunger, until all are fed!

Learn more »