Feed My Starving Children

Program Supervisor - Facilities

SitePack - Aurora, IL - Full Time

Your Role:
Supervise and provide peer leadership during food packing shifts at Feed My Starving Children (FMSC). Coordinate facility repairs, maintenance, vendor services, and building projects while supporting food safety, quality, and regulatory compliance. Deliver engaging volunteer experiences through hospitality, presentations, mission storytelling, donor engagement, and prayer. Uphold safety policies and procedures. Perform cleaning and warehousing tasks. Serve as the person in charge in the absence of management.

Pay, Schedule, & Benefits:
  • This is a full-time, non-exempt (hourly) position. Set starting rate is $22.10 per hour.
  • Regularly scheduled for 40 hours per week, subject to site staffing needs. Schedule includes weekday, weeknight, and weekend hours. Occasional holiday availability required.
  • Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits.
What You’ll Do:
  • Supervise food packing operations during scheduled shifts. Delegate tasks and ensure that operations run according to FMSC policies and procedures from setup to cleanup.
  • Model excellent work performance and encourage high performance from staff. Provide on the spot coaching to peers, recognizing successes and escalating issues as appropriate. This position does not have direct reports.
  • Lead site-level facilities support (Generally 20-35% of the time)
    • Serve as the site point of contact for all facility related needs, coordinating with property management, vendors, the Site Manager, and Project Manager to ensure timely resolution of issues.
    • Monitor and address facility maintenance needs, coordinate repairs and projects within scope and budget, maintain accurate records and payments, and communicate updates with internal departments as needed.
    • Partner with Program Supervisor – Safety and Compliance to maintain safety standards and support facility inspections, audits, and regulatory compliance.
  • In the absence of management, serve as a on-site contact for food safety, quality assurance and occupational safety questions and emergencies. Complete PIC, CPR, and first aid training.
  • Create a welcoming and impactful volunteer experience through public speaking and one-on-one interactions. Share FMSC’s mission and food impact stories, encourage future involvement and donations, promote campaigns and MarketPlace™ items, and express appreciation for each volunteer’s contribution.
  • Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems, and be flexible with the unpredictability of a volunteer workforce. Clean, track production, direct volunteers, palletize boxes, and move pallets using a pallet jack. Lead a Christian prayer over the packaged food and invite volunteers to join.
  • Maintain a clean and food-safe facility: do laundry and clean floors, dishes, and bathrooms several times per day.
  • Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures. Ensure compliance.
  • Act as a backup forklift driver (training provided), if needed.
  • Perform other duties as assigned.
Your Qualifications:
  • Commitment to support, promote, and authentically communicate FMSC’s Christian mission and goals.
  • Minimum of a high school diploma or GED. Experience with facilities maintenance preferred.
  • Demonstrated leadership experience is required. Able to coach and direct the work of others.
  • Able to present to and engage with large groups of volunteers and supporters.
  • Self-starter able to independently make decisions, perform tasks, and solve problems in a timely manner.
  • Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help, and share responsibilities.
  • Able to exert yourself physically for a 4-8 hour shift. Able to walk and stand in intervals up to 4 hours. Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives.
  • Enthusiastic, assertive, and confident when sharing information with groups and individuals.
  • Focused on hospitality: recognize and meet volunteer needs. Can build rapport and maintain relationships.
  • Respect and value FMSC’s volunteers and supporters, varying in beliefs, backgrounds, and abilities.
  • Able to tolerate consistent exposure to soy (an allergen).
Your Team:
  • Work location is Aurora, IL.
  • Member of the Site Leadership Team along with other Program Supervisors.
  • Reports to the Site Manager.

FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values.

FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.

Apply: Program Supervisor - Facilities
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At FMSC, we value authenticity and want to know the real you. Gradually, we’ve seen an increase in AI generated application materials. While we recognize AI tools support efficiency, we want to understand your genuine experiences and perspectives. Please ensure your resume, cover letter, and application responses reflect your own voice and thoughtful contributions.*
Preferred First Name*
Are you legally able to accept employment in the United States of America?*
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?*
Are you 18 years old or older?*
Employment offers at Feed My Starving Children are typically dependent on background check clearance.*
Are you currently or have you previously been employed with FMSC?*
How did you first learn about this opening?*
Name the specific site/source where you first found the job listing, or the specific FMSC employee who notified you about it.
We are a Christian nonprofit with a mission of feeding God's starving children hungry in body and spirit. What about that resonates with you?*
What makes you a great match for this position? (Consider commenting on your skills, knowledge, experiences, interest, etc.)*
This is a very physically demanding position. During a majority of your days you would be required to:

- Maintain energy and stamina during 4-8 hours of nearly continuous standing/walking on concrete flooring
- Frequently work in a loud environment (music playing, people cheering and talking, warehouse equipment, etc.)
- Frequently lift 25-50 pound boxes and bags
- Frequently open containers, grasp objects and use hand tools like scissors
- Occasionally push and pull heavy pallets using a manual pallet jack
- Occasionally lift boxes and other items from the floor
- Occasionally reach/remove boxes and other items on shelves
- Occasionally crouch, bend and walk while repeatedly circling a pallet with stretch wrap

Do you understand the physical requirements of the position?*
This position requires a significant amount of public speaking to large groups of varying ages and backgrounds. Do you feel confident speaking in front of large crowds to instruct, inform, and inspire?*
Have you served as a primary point of contact for facility-related issues, maintenance, or vendor coordination?*
The starting pay for this position is $22.10 per hour. Are you able to consider this wage?*
Our typical hours are 8am-10pm, Monday-Saturday. We are occasionally open on Sunday afternoons and evenings. List the days/times in your regular weekly schedule when you are NOT available to work.*
How many hours per week do you desire to work?*
What is the earliest date you can start?*
How long do you see yourself being able to commit to this position?*
Were you ever fired or asked to resign from a position?*
If Yes, please explain:
Human Check*